Server Management

1. Basic Managed
FREE!

Our Level 1 Management Option Includes the Following:

  • Customer Retains ROOT Level Access
  • Initial Security Hardening
  • Software Updates and Patches
  • 'Best Effort' 3rd Party Script Installations (where documentation is provided)
  • FREE Server Set Up & Configuration
  • 1 Free OS Reinstall per Month
  • Firewall CSF Installation and Maintenance
  • FREE Reboot Requests
  • /tmp hardening
  • Control Panel Installation and Configuration
  • Kernel Updates

2. Semi Managed
$49.00 per Month

Our Level 2 Management Option Includes the Following:

  • Customer Retains ROOT Level Access
  • Initial Security Hardening
  • Software Updates and Patches
  • 'Best Effort' 3rd Party Script Installations (where documentation is provided)
  • FREE Server Set Up & Configuration
  • 1 Free OS Reinstall per Month
  • Firewall CSF Installation and Maintenance
  • FREE Reboot Requests
  • /tmp hardening
  • Control Panel Installation and Configuration
  • Kernel Updates
  • Advanced O/S Troubleshooting
  • Basic Configurations (FTP, Apache, Permissions, PHP installation, etc)
  • Configuring DNS (on the server)
  • Patch Management
  • User Management (add, delete, permissions, etc)
  • Full Control Panel Management & Advanced Settings
  • 1 Hour of FREE Server Management per Bill Cycle

3. Fully Managed Support
$149.00 per Month

Our Level 3 Management Option Includes the Following:

  • Staff Manages Directly (No client root access)
  • Initial Security Hardening
  • Software Updates and Patches
  • 'Best Effort' 3rd Party Script Installations (where documentation is provided)
  • FREE Server Set Up & Configuration
  • 1 Free OS Reinstall per Month
  • Firewall CSF Installation and Maintenance
  • FREE Reboot Requests
  • /tmp hardening
  • Control Panel Installation and Configuration
  • Kernel Updates
  • Advanced O/S Troubleshooting
  • Basic Configurations (FTP, Apache, Permissions, PHP installation, etc)
  • Configuring DNS (on the server)
  • Patch Management
  • User Management (add, delete, permissions, etc)
  • Full Control Panel Management & Advanced Settings
  • DNS Hosting for Customer's Domain Names
  • Weekly External Back Ups
  • Assistance with Custom Solutions (3rd Party)
  • Unlimted Managed and Priority Support

4. Management On Request
$50.00 per Hour.

Our Level 4 Management Option Includes the Following:

  • "On Request" management is provided to any customer at additional rate of $50.00 per hour with a minimal increment of 15 minutes. We recommend this type of management to those who can manage their own servers or VPS on their own but can require occasional assistance.
  • Please note that our technical team can refuse to assist due to technical or security reasons. This work is considered "best effort" when working on 3rd party software. The best source of troubleshooting support is the software vendor.



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